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Travel Tips


The official currency of Japan is the yen (JPY), which can be easily obtained at the currency desks of major airports around the world. Yen can be conveniently obtained upon your arrive at Kansai International Airport, Osaka International Airport, and other international airports in Japan. Or if you prefer, you can change your money at one of the many currency exchange shops in Osaka or Kyoto, at a bank, or in major hotels. But for peace of mind, we recommend that you purchase your travelers' checks or cash in Yen or U.S. dollars before leaving your home country. Don't forget, you may be required to show your passport when using traveler's checks or exchanging money.

In terms of the actual bank notes, the highest denomination in yen is the 10,000-yen note. Despite having a relatively high value, you will notice 10,000 yen notes being used a lot. This is because Japan is still a cash-based society that is also quite safe. After the 10,000-yen note, there is also a 5,000-yen note, a 2,000-yen note, and a 1,000-yen note, although you seldom see the 2,000-yen notes.

As for coins, there are four silver-colored coins: the 500-yen coin, the 100-yen coin, the 50-yen coin with a hole through its center, and the 1-yen coin. The 10-yen coin and the 5-yen with a hole through its center are both bronze.

Credit cards

Most hotels, major department stores and restaurants accept VISA, Master, JCB, Amex and Diners Club cards. However, smaller shops like train station kiosks, convenience stores, vending machines and train ticket machines do not tend to accept credit cards, so it is always wise to make sure you are carrying some cash.

Traveler's checks

Traveler's checks are accepted at most hotels and banks.


Cards from Cirrus, PLUS, Maestro and VISA Electron networks can all be used at post office ATMs. Usually you can find a post office located close to a train station.

Business hours

  • Banks are open from 9:00 am to 3:00 pm and are closed on Saturdays and Sundays.
  • Currency exchange desks at airports are open from 6:00 am to 10:00 pm 365 days a year.
  • Supermarkets are generally open from 9:00 am to 8:00 pm, although this can vary from store to store.
  • Convenience stores are generally open 24 hours a day.
  • Post offices are open for 9:00 am to 5:00 pm and are closed on Saturdays and Sundays.
  • Department stores are open 7 days a week from 10:00 am to 8:00 pm.
  • Some restaurants are open 24 hours a day. Others are open from 9:00 am to 11:00 pm.
  • Bars are generally open from 6:00 pm to midnight.


Appliances in Japan run on 100V A.C. and plug in to a 2-flat pin, Type A socket. It is difficult to find sockets compatible with 3-pin plugs or supplying 120V, 200V, and 220V electricity, so we recommend you to bring an adapter with you.


Unless otherwise stated, tap water is safe to drink all over Japan. If you prefer, you can also buy mineral water at convenience stores, supermarkets, and station kiosks.


Smoking is prohibited inside most buildings and stations, except in designated smoking areas.


In Japan, the consumption tax is 8%. When shopping, note that the price that you see on the tag already includes the tax.


Fortunately, there's no need to think about tipping in Japan as it not customary and is generally not done in any situation. However, on rare occasions, you may encounter a service charge of 10% to 15% on your hotel or restaurant bill.

Cellular phones

The major cell phone carriers in Japan are NTT DoCoMo, Softbank, and au KDDI. Please contact your own cell phone carrier to find out whether you can use your cell phone in Japan.

Japan Rail Pass

The Japan Rail Pass is offered by the six companies that make up the Japan Railways Group (JR Group) and offers an exceptionally economical way to travel around the country (via JR Group lines; not valid on subways and private railways). Please be aware, however, that some restrictions may apply. Please refer to the Japan Rail Pass official website for more details: http://www.japanrailpass.net/

Official language

Japanese is, of course, the official language of Japan. But, you may find that some English is spoken, especially in larger cities.


Shintoism and Buddhism are the two most common religions in Japan.


The weather is a common topic of conversation in Japan, which is not surprising considering the fact that Japan spans 20 degrees of latitude resulting in a complex climate. Weather varies a lot by region, from the harsh winters and mild summers of Hokkaido to the sub-tropical climate of Okinawa. But even in the same city, there can also be a wide range of weather in the same year. For example, in Sapporo (located in Hokkaido), temperatures can fall to minus 10 degrees in the winter yet reach 38 degrees in heat waves during the summer.
On the mainland, summer temperatures are generally between 20 and 30 degrees centigrade. It is also worth noting that there is a rainy season in early summer lasting for a few weeks from mid-June to mid-July, although this season also has its fair share of days of fine weather. In the late summer, rains can come again with the occasional typhoon, but these usually blow over in a day.


Telephone / Fax: International direct dialing services

Should you wish to receive a phone call of fax from overseas, please note that the country code for Japan is 81.
For outgoing international calls, dial either 001 010 (using the telephone carrier KDD) or 0033 010 (using the telephone carrier NTT) followed by the country code, then omit the first zero from the telephone number. You will need an international telephone card to make calls from certain public telephone boxes as regular telephone cards cannot be used to make international calls.

Internet Access & Wifi in Japan

Japan is increasingly covered with Wifi hotspots, though they are mainly limited to the big cities. Coverage is sparse in the countryside and mountainous regions.
If you don't want to rely on free Wifi but be sure of getting online 24/7 you are best renting a mobile Wifi router from a reputable Japan-based company such as Pupuru, which can be picked up at the airport.

・Airport Wifi
Get online at any of Japan's major airports: Narita, Haneda, KIX (Osaka), Fukuoka, Sapporo and Chubu International (Centrair). Registration is quick, easy and free for unprotected connection, charged for security-protected connections.

・Getting Online at Hotels in Japan
You can always access the internet in a western-style hotel in Japan, usually free of charge, though higher-end hotels in Tokyo may charge you for a 24 hour period. You can also rent a PC at many hotel chains for around 1,000 yen a night. Access is by Wifi with password or by LAN cable and password.
Getting online at a traditional Japanese ryokan or minshuku in the countryside or in a hot spring (onsen) resort in the mountains is more problematic but not impossible. Larger ryokan often have Wifi and maybe a PC in the lobby, at least.

・Free Public Wifi
Free public Wifi networks in Japan are provided by a growing number of cities (Kyoto, Osaka, Kobe, Hiroshima, Fukuoka etc) and other institutions and include:
Starbucks cafes provide free online access throughout Japan on at_STARBUCKS_Wi2. You need to pre-register via the service's website.
McDonald's has followed Starbucks and provides free Wi-fi in around 1,500 of its restaurants in Japan. The service began in 2016 and users can log on using email, Facebook, or a Twitter account.

Kyoto Wi-Fi is a free service available for 24 hours and covers most of the downtown area of Kyoto city.
Kobe Free Wi-Fi allows visitors to Kobe to access the internet at airports, railway stations and McDonald's among 3,000 hotspots. To register, present your passport at the Kobe Tourist Information Center or any other of a list of Kobe Free Wi-Fi registration locations. The service is free of charge and valid for 7 days.
Osaka Wi-Fi and Osaka Free Wi-Fi Lite provide free internet with a reset interval of 30 minutes and 15 minutes, with each registered email address allowed one hour of total access. Wi-Fi access points cover the whole of the Osaka area and well beyond.

・Free Wifi Apps
There are a number of apps that facilitate free internet access for smart phones, iPads and tablets.
Japan Connected-free Wi-Fi is an app able to point the user to and connect with almost 100,000 hotspots across Japan including stations, airports, shopping malls, buses and convention centers, and enable internet connection there.
Travel Japan Wi-Fi is aimed at visitors to Japan and can direct the user to any of 60,000 free Wifi spots, expandable to over 200,000 if visitors pick up a Premium Code by visiting a commercial partner.
FREESPOT is a free Japan-wide Wifi network. It is run by the FREESPOT Association, whose membership consists of numerous IT-related companies.

・Internet Cafes & Manga Cafes
Internet cafes, which are often joined with manga cafes in Japan, are still convenient and inexpensive places to get online in Japan. The major chains are usually located near railway stations and provide private booths, comfortable seating, and with snacks and drinks available.

Post offices

Post office hours are from 9:00 am to 5:00 pm Monday to Friday, and from 9:00 am to 12:00 pm on Saturdays.


English language newspapers are available in most cities. They include The Japan News, The Japan Times, Asahi Weekly and Mainichi Weekly.

Health and safety

Although Japan is a clean and relatively safe country, it is always advisable to buy travel insurance for the length of your stay. Note that malaria is not an issue in Japan, so there is no need to take any malaria-related precautions or medicines. 
Although food and drink in Japan are generally prepared to high standards of hygiene, there can be a small risk of parasitic infection or toxins when eating raw seafood.

Luggage forwarding service (Takuhaibin)

Japan has a number of companies that offer excellent luggage forwarding services—referred to as 'Takuhaibin' in Japanese. These can be a great way of getting your vacation off to a relaxing start, enabling you to send your baggage ahead to your hotel or airport. This is a very common practice in Japan and hotels are happy to keep your bags safe until you arrive. Remember, if you do send your bags to the airport ahead of you, be sure to allow enough time to pick them up when you get there and be sure to bring your receipt to prove which bags are yours. You can send your bags from most convenience stores and some hotel lobbies. To be sure your bags arrive at their intended destination, be sure to use Japanese addresses, or simply ask the shop or hotel staff to fill out the necessary forms for you.


If you are in need of the emergency services, you can call 110 for the police or 119 for the fire brigade or an ambulance. Language should be no problem as the operator should be able to understand simple English.

Other facts about Japan

Area : 377,829 km2 (145,877 square miles)
Population : 126,320,000 (as of 2018)
Population density :   332.7 per km2
Capital : Tokyo
Population : 13,857,664 (as of 2018)
Time zone : GMT + 9